Monika Adensamer

Customer Happiness Specialist

Story of Firstbird GmbH

“Working in a great team with a lot of different people.” That’s what Monika Adensamer enjoys most about her job as Customer Happiness Specialist for Firstbird. Her job is it – just as her jobtitle indicates – to make customers happy by solving their problems or just simply answer questions. To achieve this goal she has to work closely with different departments within the company. Important in this position? “Your soft skills should be patience, you should be open minded and willing to learn.”

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