Ser­vice­Now ­Tech­ni­cal ­Spe­cia­lis­t (al­l hu­man­s)

• 5–10+ years of ServiceNow experience in enterprise environments, with strong expertise in integration technologies and platform architecture design
• Advanced JavaScript skills combined with hands-on experience in IntegrationHub, Scoped Applications, ACLs, and App Engine Studio
• Solid understanding of security, compliance, audit requirements, and platform performance optimization and scalability best practices
• Familiarity with AI-driven automation, intelligent agents, and modern integration patterns (e.g., MCP / agent-based architectures)
• Relevant certifications such as CSA, CAD, and CIS–IntegrationHub, with experience in regulated industries (e.g., banking, insurance, or public sector) considered a strong advantage

• Design, implement, and maintain robust ServiceNow integrations and architecture standards, leveraging REST, SOAP, APIs, MID Server, OAuth/SSO, and LDAP
• Develop scalable platform solutions using IntegrationHub, Scoped Applications, and App Engine Studio, while ensuring alignment with enterprise architecture
• Manage platform lifecycle activities including upgrade, cloning, and release strategies to guarantee stable and compliant operations
• Implement and enforce security controls (ACLs) and ensure adherence to audit, risk, and compliance requirements
• Continuously optimize platform performance, scalability, and reliability, collaborating with architecture, security, and operations teams to deliver end-to-end solutions

• Possibility to benefit and learn from our international, talented and passionate community at Erste
• Interest groups and clubs: Take part in discussions and get involved in projects. Numerous interest groups invite you to engage with a topic
• Health Care – Taking care of your health is important. That’s why we contribute to your above standard medical examination and provide a helpline in case of hard lifetime situations. You also receive a salary compensation during sick leave
• Work-Life-Balance – Sabbatical, paternity leave, contribution to marriage & childbirth, 4 days of extra holiday per year, contribution to the 3rd pillar and MultiSport card. This is how we promote a balance between work, leisure, and family
• Employee Referral Program – Become a talent scout for career opportunities in IT. We are rewarding every successful referral for Erste Digital
• A competitive and performance-related salary dependent on your professional and personal qualifications is granted - we are obliged by law to quote the minimum wage of EUR 3.000- gross per month for this full time position. But this is just a formality, we are more than happy to discuss your actual expectations.

Erste Group considers the diversity of its employees as key to innovation and success. As employer we are proud to offer everyone equal chances, irrespective of age, skin colour, religious belief, gender, sexual orientation or origin.