Robert Amelung
Customer Experience
Story von Generali Group
"Be open to other people, don’t judge them right away". Robert Amelung is responsible for Customer Experience for Generali worldwide. His job is to help the Business Units at improving the job that has to be done with customers. Robert was born in Holland, and after his studies had different jobs. He also worked as a consultant only to find out he preferred a more hands-on job. In his position a good experience in insurance and retail marketing is needed. What he likes most is: "We improve the insurance industry from the inside".
Weitere Stories
LiYang Wang
Generali Group Academy
"Experience as much as you can, the world is bigger than you imagine" says Li-Yang Wang, who works in the Group Academy for Generali Group. His position is HR Program Manager in the Learning and Development area and he is responsible for organizing training events for the employees’ growth. Li-Yang was born and raised in Taiwan and moved to the Netherland for his Master's Degree. What he likes most about his job is "to be able to see the impact of my work".
Mara Giannella
Insurance Consultant
"The "No" you receive in life still makes you grow" is Mara Giannella's advice. She is Insurance Consultant at Generali Group. Her job consists of making an analysis of the customer's needs, understanding the interests and making useful suggestions. Mara was born in Milano and after her studies she made different job experiences. Later she understood that she wanted a job where she could meet the customer in person. The hard part is that "you travel so much, so you're often out of the office, with rain, storms, wind, snow, or strong sunshine in summer".
Edrien Villareal
Trainee Digital Manager
"I can see the result of my work immediately" says Edrien Villareal, Trainee Digital Manager at Generali Switzerland. As part of a Graduate Program, Edrien now is in Digital Marketing, then will be in Product Management, after that will be abroad for three months, and then at the end there is another four months for the last rotation. This way you really get an important view of various areas in the company. The important thing for his job is, as Edrien states, "to have a degree and have the necessary enthusiasm for technology".
Josep Comalat
Global Graduate Program
"Always try to define new achievements, in education or professionally", is Josep Comalat's advice. He is part of the Global Graduate Program of Generali Group, which consists of three rotations, and he is currently working in a department called Alternative Fixed Income. His tasks could be summarized as providing financing to medium size companies. What he likes most is that he gets to do different projects and meets different companies and people. Another advice Josep gives is "make a good use of time".
